Features

Different people.
Different channels.
One project thread.

Your client replies by email, the inspector texts, the title officer opens a no-login link — and it all lands in the same conversation. Thredlink unifies the channels and adds the structure that keeps the project moving.

4567 Maple St — Closing One thread

Three people, three channels, one conversation.

SC
Sarah Chenbuyer
Signed disclosures attached — sending them over now.
MT
Mike Torresinspectorsms
On site at 9:50, confirmed. Photos to follow.
AP
Anna Pateltitlemagic link
Wire instructions verified — clear to close.

Every channel, one thread

However each person replies — email, text, or a no-login web link — it lands in the same project conversation, in order, for good.

Unified thread

Email, SMS, and web in one place

Every reply merges into one project thread, tagged with the channel it arrived on. No bouncing between three apps to reconstruct who said what — the chronological record is the source of truth when a deal goes sideways.

  • Channel pills show how each post arrived
  • Outgoing email + SMS sent from the same composer
  • One searchable history per project
Magic-link participants

No logins for your clients

Add anyone by name plus an email or phone number. They get a personal link — clicking it opens the thread right in their browser. No signup, no password, no app to install. Ever.

  • Invite by email or SMS
  • Read-only or reply access, per person
  • Revoke a link any time
Recipients & delivery

Know exactly what landed

Pick who hears each post — not “everyone, always.” Then watch it land: every post shows delivered / pending / failed per channel, per recipient. No more “did they get it?”

  • Per-message recipient control
  • Per-recipient, per-channel delivery status
  • Failures surface immediately

Internal notes

Team-only posts on the same thread, role-gated so participants never see them. Capture context without crossing the wire to the client.

Voice notes

Record straight from the browser or phone. Plays inline like any other post. Magic-link participants record from their side too.

@mentions

Type @ to pin a teammate or participant to a post. They get notified, the post shows in their sidebar, the conversation moves.

Posts as record

Every email reply, SMS, and web post is saved with timestamp + channel. When a buyer says “you never told me about the foundation crack,” you open the project and read it back.

Structure that runs itself

Templates and reminders mean you stop typing the same message at week 3 of every project.

Scheduled messages

One-time at a date, or daily countdown to a deadline. Same delivery as your live posts — email + SMS to selected recipients.

Project templates

Real Estate Closing, Plumbing Service, GC Phase, Property Mgmt Move-In, plus blank. Roles, milestones, reminders all preset.

Reminder library

Save any reminder as a reusable unit. Drop into the next project from a dropdown. Your library grows; your work shrinks.

Deadlines + countdown

One date per project drives the whole reminder engine. Set it later — dormant reminders wake up automatically.

Project timeline

Auto-built from milestones, deadlines, and posts. See past, today, ahead in one vertical view.

Workspace + roles

Owner / admin / member roles per workspace. Agency plan: 5 workspaces, separate brands, one login.

Files & storage

Bring your own Google Drive. We never store the bytes, the client never sees a Drive cookie banner, and your team gets thumbnails that just work.

Your files, your Drive

10 GB on us — or flip to your own cloud

Every plan comes with 10 GB. Connect a free Google Drive in Workspace Settings and every future upload lands there instead — your tokens, your bytes, not split or tiered. Revoke our access in one click and we’re out.

  • 10 GB included on every plan — no per-GB add-ons
  • Flip to your own Drive; files land in your cloud, never ours
  • Executables, scripts, and active web content refused at upload
  • Nightly backup ZIP to your own Drive — restore from any night

iPhone HEIC, handled

Photos from iPhones convert to JPEG in the browser before they ever hit the wire. Your team’s Windows / Android browsers never see a broken thumbnail.

GPS metadata stripped

Camera EXIF — including GPS coordinates — is removed client-side before upload by default. A workspace toggle preserves it for surveying and mapping workflows.

Inline video, any size

A 579 MB walkthrough plays in the thread the moment a teammate opens it — frame-accurate scrubbing from byte zero, no “downloading…” wait. A range-aware proxy handles it; the viewer just sees video.

Workspace organization

Group projects, group people, gate access — without forcing every team into the same shape.

Channels

Group projects into channels for a brokerage office, a service region, a phase. Channel moderators caretake the projects underneath.

Spaces

Workspace-level threads your customers never see. Team culture, ops decisions, onboarding, or working a deal before it becomes a project. Same posting model, no participants.

Lanes

Two swim-lanes, three-phase builds, or “Owner stuff vs Contractor stuff” on one thread. Lanes split the view by role or phase — without separate projects.

Contact tags

Workspace-scoped tags with color, admin-only flag, and chip filtering on the contacts list. Tag once, filter forever.

Picks (URL embeds)

Paste a Loom, YouTube, or article link in a post — it auto-renders as an inline card with reactions and per-card replies. No “watch this →” copy-paste.

Per-project ownership

Each project has an owner + members list. Admins see all projects in the workspace; members see only what they own or were invited to.

Checklists & forms

Run a punch list, capture a lead, send a survey — same field-type palette, same drawer, same project thread.

Checklist drawer

Open the Checklist tab on any project — the list slides in from the right as a focus drawer. Status, due dates, attachments, all on the same screen as the thread.

Custom builder per project

Apply a template, then add your own items: task, text, date, file upload, signature, headers, sections. No template drift — each project owns its checklist.

Per-item file attach

Drop the survey PDF on the “Survey delivered” item — not on the thread. Rename it inline (“survey-final-v3.pdf” → “Survey”) and that label is what the team reads.

Compact mode

Done items collapse to one-line summaries. Expand-all / collapse-all in the header. Long checklists stop drowning the open items.

Public lead-capture forms

Build a form with the same field types, publish at a public URL, embed on your site. Submissions land in a triage inbox — trash, add to contacts, or convert to a full project.

Inbox → project

Convert a lead-form submission to a project in one click. Their answers + uploads become the first thread post; their contact joins as a participant.

Integrations + automation

Webhooks both ways

Your existing tools just work. Events flow out to anywhere; hooks flow in from anywhere — no waiting on us to ship an integration first.

  • Outbound: every event (post, milestone, schedule) ships JSON to your URL — Zapier, Pabbly, Make, or your own server
  • Inbound: catch hooks from Trello, Elementor, custom scripts; “listen 60s” auto-detects fields
  • HMAC-SHA256 signing on every outbound fire when you set a secret

Ready to try it?

Pick a plan, start a project, add your first participant in 60 seconds.

See plans